Fear of the unknown is a marketing problem in the profession. Patients who are living with chronic back and neck pain or plagued by migraines have such anxiety when it comes to the very thought of having their spines and necks “popped” that they will live a life of discomfort before entering our offices. As a profession, we need to be proactive in creating a calm and relaxing atmosphere.
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To keep premiums affordable, more families, like my close friends, have transitioned to high deductible insurance. In fact, the number of families that opted for high-deductible plans rose from 20% in 2014 to 29% in 2016, with deductibles so high that, short of having an appendectomy in 2017, it is unlikely they will meet their deductible this year. The average actual charges for a routine office visit billed in chiropractic offices across the country can be around $106. It is easy to understand why many patients never return after the initial visit or report-of-findings.
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Chiropractors across the country have been opening up their mailboxes to find audit letter(s) from Medicare. Although consultants have preached an increase in audits within the profession for years, many chiropractors were shocked to be the recipient of such a letter. You may be wondering why so many are being audited and what to do if you receive an audit letter at your office.
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No matter where you advertise or market your practice, it’s critical that you avoid things that may get you in trouble with the Office of Inspector General.
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HIPAA requires us to protect our patients’ Protected Health Information (PHI). HIPAA protects health insurance coverage for workers and their families.
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The struggles of treating Medicare patients varies from low reimbursement rates to when a patient should sign the ABN form.
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I recently read an article by Sir Richard Branson, founder of Virgin Group. For his 65th birthday,...
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As health care providers, we have enough to worry about with billing properly, coding, and documentation, but financial and collection policies in our clinics should also be an area of concern. Why? I am convinced that how we explain our fees can be one of the greatest tools for the financial success of our practices. Our financial policies and how we present payment options for our patients can also be one of our greatest areas of RISK in practice.
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